Privacy and Data Retention Policy

Last Updated: July 2, 2025

1. Interpretation and Definitions


Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Creative Monarch Design Services™, 9212 Fry Rd. Ste. 302 # 303, Cypress, TX 77433.
  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Texas, United States
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Creative Monarch Design Services™, accessible from www.creativemonarchdesigns.com.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


2. Introduction

Welcome to Creative Monarch Design Services™ ("We," "Us," or "Our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy and Data Retention Policy outlines how we collect, use, protect, and retain your information when you use our services.


3. Geographic Scope of Services

Our services are exclusively available to residents and entities within the United States. We do not offer or provide services to individuals or entities outside the United States. Consequently, we are not responsible for compliance with privacy laws and regulations of any other country.


4. Age Requirement

To use our services, you must be at least 18 years old. By accessing or using our services, you represent and warrant that you are 18 years of age or older.


5. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Usage Data: Information about how you use our services, including your IP address, browser type, and operating system.


Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and store certain information.

  • Payment Data: We may collect data necessary to process your payment if you choose to make purchases, such as your payment card number, the security code associated with your payment card, Google Pay, Apple Pay, and/or ACH. All payment data is handled and/or stored by FreshBooks and Stripe. You may find their privacy notice link(s) here: Privacy Policy - FreshBooks and Stripe Privacy Center.
  • Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section "SOCIAL MEDIA LOGINS" below. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.


6. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services.
  • To communicate with you and respond to your inquiries.
  • To improve our services and develop new features.
  • To comply with legal obligations and enforce our terms and policies.


7. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.


8. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We are not responsible for the privacy practices or the content of these linked sites. We encourage you to read the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your information.


9. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


10. Hold Harmless Clause

While we make every effort to keep your information secure, Creative Monarch Design Services™ will not be held liable for any compromise of your interests or devices. By using our services, you agree to hold Creative Monarch Design Services™ harmless from any claims, damages, or losses resulting from security breaches or compromises.


11. Data Retention

We retain data for only as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, and protect the company's interests. The retention periods are as follows:

  • Personal Data: Retained for as long as the individual remains a customer and for a period of 4 years thereafter to comply with legal obligations.
  • Business Data: Retained for a period of 4 years to support business operations and comply with legal requirements.
  • Financial Records: Retained for a period of 4 years to comply with tax and accounting regulations.
  • Employee Records: Retained for the duration of employment and for a period of [X] years thereafter to comply with legal obligations.
  • Marketing Data: Retained for a period of 4 years or until the individual opts out of marketing communications.


12. Data Disposal

Data that is no longer required will be securely disposed of in accordance with the company's data disposal procedures. This includes:

  • Electronic Data: Secure deletion or anonymization of electronic records.
  • Physical Data: Shredding or incineration of physical records.

We retain data for only as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, and protect the company's interests. The retention periods are as follows:

  • Personal Data: Retained for as long as the individual remains a customer and for a period of 4 years thereafter to comply with legal obligations.
  • Business Data: Retained for a period of 4 years to support business operations and comply with legal requirements.
  • Financial Records: Retained for a period of 4 years to comply with tax and accounting regulations.
  • Employee Records: Retained for the duration of employment and for a period of 4 years thereafter to comply with legal obligations.
  • Marketing Data: Retained for a period of 4 years or until the individual opts out of marketing communications.

12. Data Disposal

Data that is no longer required will be securely disposed of in accordance with the company's data disposal procedures. This includes:

  • Electronic Data: Secure deletion or anonymization of electronic records.
  • Physical Data: Shredding or incineration of physical records.

We retain data for only as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, and protect the company's interests. The retention periods are as follows:

  • Personal Data: Retained for as long as the individual remains a customer and for a period of 4 years thereafter to comply with legal obligations.
  • Business Data: Retained for a period of 4 years to support business operations and comply with legal requirements.
  • Financial Records: Retained for a period of 4 years to comply with tax and accounting regulations.
  • Employee Records: Retained for the duration of employment and for a period of 4 years thereafter to comply with legal obligations.
  • Marketing Data: Retained for a period of 4 years or until the individual opts out of marketing communications.

12. Data Disposal

Data that is no longer required will be securely disposed of in accordance with the company's data disposal procedures. This includes:

  • Electronic Data: Secure deletion or anonymization of electronic records.
  • Physical Data: Shredding or incineration of physical records.


13. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing activities. To exercise these rights, please contact us at info@creativemonarchdesigns.com.


14. California Privacy Rights

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA). These rights include:

  • The right to know what personal information we collect, use, disclose, and sell.
  • The right to request the deletion of your personal information.
  • The right to opt-out of the sale of your personal information; however, we do not sell any personal information.
  • The right to non-discrimination for exercising your privacy rights.

To exercise your California privacy rights, please contact us at info@creativemonarchdesigns.com.


15. Changes to This Privacy and Data Retention Policy

We may update this Privacy and Data Retention Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.


16. Contact Us

If you have any questions about this Privacy and Data Retention Policy, please contact us at: Creative Monarch Design Services™ 9212 Fry Rd. Ste. 302 # 303, Cypress, TX 77433 info@creativemonarchdesigns.com.